The owner of this website is responsible for processing your personal information. Details on the company can be found in the Imprint. Using “we”, “us” or “our” in this text the owner of the website is meant.
We take the protection of your personal data very seriously. Your personal data will be treated confidentially and in line with both the data protection laws as well as the provisions set out in this data protection declaration. It is possible to use our website without submitting your personal data. If you are asked to give personal data (e.g. name, postal address or e-mail address), this is always – as far as possible – always on a voluntary basis.
DATA FOR BOOKINGS
We cannot help you looking for your perfect accommodation without some information from you. We just need some basic information like your name and the names of you companions, your email address, and payment information. When you are about to book an accommodation we will perhaps ask for your address, phone number, date of birth and possible preferences.
FURTHER DATA PROCESSING (BOOKING)
We pass on data to complete your bookings with your accommodations of choice and to transfer your information to the respective providers. It is possible that some information is transferred to parties that support us like financial institutions, marketing agencies or authorities. We do not sell or rent your data.
DATA WE RECEIVE FROM YOU ABOUT OTHERS
DATA WE COLLECT AUTOMATICALLY
When you use our Website (or Apps) it is possible that we process some data automatically. Possible data could be: IP-address, date and time of you visit, hardware, software or browser type, operating system of your computer, app-version, language settings and information about klicks and which sites you visited. If you are using our services with your mobile device it is possible that we process some further data: type of your device and operating system, device-specific settings, geographical location, information about app-crashes and other system-activities.
PROCESSING PARTNERS, RECIPIENTS
We process your personal data with in cooperation with processing partners who support us in providing our services (e.g. web-hosting, e-mail newsletter distribution). These processing partners are committed to handling your data in a strictly confidential way and may not use your personal data for any other purpose than providing our services. Your personal data will only be passed on to service providers such as banks (if you receive money transfers), tax advisors (if you are part of our accounting), distributors (if you receive mail from us), etc.
Fields: Arrival, Departure, Firstname, Surname, EMail, other fields Once you have filled in and sent a contact form your personal data provided will be processed by the person responsible in order to answer your enquiry based on the consent you have given by submitting the contact form. There is no legal or contractual obligation to provide personal data. Choosing to not provide personal data simply means that your enquiry will not be sent to us and we will not be able to process it. You have the right to withdraw your consent in written at any time form. This withdrawal of consent shall have no impact on the legality of data processing activity up to the point in time when consent was withdrawn.
FURTHER DATA PROCESSING (CONTACT FORM)
Further processing of the data which is consistent with the original purpose of processing on the same legal basis for the purpose of direct marketing in forms not subject to consent, including for example the addressed postal delivery of advertising, is carried out until consent is revoked. In this case, the data is forwarded to the shipping provider. You have the right to revoke your consent to the use of your personal data for the purpose of direct advertising at any time in writing. If consent is revoked, your personal data will no longer be processed for the purpose of direct advertising.
Our administrative, technical and physical security measures are continuously getting improved to provide protection of your data against unauthorized access, loss, destruction or change. We for example use firewalls and data encryption and access control to shared information.
DATA RETENTION AND DELETION
If you do not want us anymore to process your data and provide our services to you, you can request the deletion of your data and the closure of your account. Please mind that maybe we can keep some of your information to use them for our legal business interests like fraud detection and prevention and security warranties. We also need some of your data for legal obligations like tax matters and audits. Shared information like forum post and reviews will be visible after the closure of your account. The association of this information with you will be removed.
CHANGING COOKIE SETTINGS
COOKIES ON OUR WEBSITE
Our website uses the following cookies: Persistent cookies: These cookies are deleted automatically after a set time. automatisch nach vorgegebener Zeit gelöscht. The duration per cookie may vary. You can always deleted these cookies in your browser settings. Necessary cookies to provide basic functions of this website. CookieConsent: For saving the consent of cookie-usage. gaOptout, maOptout, fbOptout: To save the Optouts by Google Analytics, Matomo, Facebook Pixel. Functional cookies to provide the performance of this website. Performance-cookies to improve the user-experience. Google Analytics (look there) Facebook Pixel (look there) Marketing-cookies to control advertising campaigns.
SERVER LOG FILES
For the purposes of technical monitoring and increased security, this website processes the following personal data in a server log file. This processing is based on the principle of overwhelming interest of the person/company responsible (technical security measures). IP address site from which the file was accessed (“referrer URL”) name of the file date and time the file was accessed (""time stamp"") amount of data transferred access status (file transferred, file not found, etc.) type of web browser used, e.g. Mozilla Firefox, Google Chrome, Microsoft Internet Explorer, Microsoft Edge, Apple Safari, Opera etc. These data are saved in personalized form only temporarily for a period of seven days. After that the log files are deleted.
DEACTIVATING GOOGLE ANALYTICS
It is possible to prevent our website from collecting your user data by activating the “Do Not Track” function in your web browser. Your web browser will then send a “Do Not Track” signal to all websites, including ours. You can prevent all websites from collecting your user data by downloading the following extension and installing it on your computer: https://tools.google.com/dlpage/gaoptout?hl=en You can prevent only our website from collecting your user data via Google Analytics by clicking on the following link. This places an opt-out cookie on your computer, which prevents data being collected from you if you visit this website again. Deactivate Google Analytics
You have the right to know which personal data has been collected, to request that this data be corrected or deleted as well as to limit or object to the use of your personal data. Provided the processing of your personal data is based on your consent or an agreement which has been concluded with you, you also have the right to request that this data be sent to you. Furthermore, you have the right to withdraw any consent you have given for your data to be processed. This withdrawal of consent shall have no impact on the legality of data processing activity up to the point in time when consent was withdrawn. You have the right to object to the processing of your personal data for the purposes of direct advertising. In this case your personal data will no longer be used for direct advertising. In addition, you also have the right to submit a complaint to the Data Protection Authority Germany: Deutsche Bundesbeauftragte für den Datenschutz und die Informationsfreiheit, Husarenstr. 30, 53117 Bonn, firstname.lastname@example.org Austria: Austrian Data Protection Authority, Wickenburggasse 8, 1080 Vienna, Austria email@example.com Italy: Il Garante per la protezione dei dati personali, Piazza di Monte Citorio 121, 00186 Roma, firstname.lastname@example.org
LINKS TO OTHER WEBSITES